Capture message events
Subscribe to send, delivery, read, and inbound activity events via webhooks.
Data and reporting
Advanced Analytics Integration
Push delivery, read, and engagement signals into your internal dashboards, CRM, warehouse, or BI layer so teams can see what WhatsApp is actually doing.
At a glance
Livedelivery and read signals
Data teams and revenue opsBest fit
- Stream webhook events into your CRM, warehouse, or support tooling.
- Measure campaign, notification, and support performance with your own models.
- Combine WhatsApp events with product, billing, and customer data for better decisions.
Workflow
How the use case works in practice.
Each step maps cleanly to a WazzAPI integration pattern — send, receive, route, and measure.
Map data to your stack
Sync events into the systems your operators and analysts already use every day.
Build better reporting
Track outcomes by campaign, workflow, device, or customer segment in one place.
Ideal for
Teams and workflows that benefit most.
Use this as a starting point, then tailor the implementation to your stack and operators.
Ideal for
BI dashboards
Combine WazzAPI’s API, webhook events, and operational tooling to make this workflow production ready.
Ideal for
CRM sync
Combine WazzAPI’s API, webhook events, and operational tooling to make this workflow production ready.
Ideal for
Campaign reporting
Combine WazzAPI’s API, webhook events, and operational tooling to make this workflow production ready.
Ideal for
Operational reporting
Combine WazzAPI’s API, webhook events, and operational tooling to make this workflow production ready.
Related
Explore other use cases.
These nearby workflows are often implemented by the same teams.
Support teams
Customer Support Automation
Turn WhatsApp into a responsive support channel with routing, automations, and escalation paths that reduce ticket backlog.
Read use caseOperational updates
Real-time Business Alerts
Use WhatsApp for high-priority operational alerts when speed and visibility matter more than inbox placement.
Read use caseAI workflows
AI-Powered Virtual Assistants
Put AI assistants on WhatsApp with a reliable messaging layer, webhook events, and clean escalation back to people.
Read use caseReady to put this use case into production?
Use WazzAPI to wire the messaging layer quickly, then plug it into your internal systems and workflows.