Transactions
Keep customers informed.
Send the updates shoppers expect from checkout through delivery with clean API-triggered automations.
For e-commerce
Commerce Messaging That Customers Actually See
Use WhatsApp to confirm orders, send shipment updates, recover carts, and reduce “where is my order?” support volume with timely, high-signal messages.
High-signal moments
- Order confirmations and payment updates
- Shipping notifications and delay alerts
- Cart recovery follow-ups and win-back flows
- Post-purchase support and retention campaigns
Retention
Recover more revenue.
Use contextual reminders and post-purchase outreach to bring customers back into the funnel.
Support
Reduce ticket pressure.
Proactive delivery updates answer the most common questions before they become support tickets.
Make order updates impossible to miss.
Use WazzAPI when commerce messaging needs to be timely, reliable, and easy to automate from your store systems.