AI workflows

AI-Powered Virtual Assistants

Connect AI agents to WhatsApp for lead qualification, basic support, booking flows, and conversation handoff without building the channel layer from scratch.

At a glance
1 APIto power bot and human handoff
AI products and automation teamsBest fit
  • Pair LLM-based agents with WhatsApp messaging and webhook events.
  • Handle FAQs, qualification, and collection flows before a human steps in.
  • Keep full control of prompts, orchestration, and downstream systems.
Workflow

How the use case works in practice.

Each step maps cleanly to a WazzAPI integration pattern — send, receive, route, and measure.

1

Connect your assistant

Use WazzAPI as the transport layer between WhatsApp and your AI workflow engine.

2

Automate the first response

Let the assistant answer common questions, qualify intent, and gather structured context.

3

Hand off when needed

Escalate conversations to a human operator when confidence drops or policy requires it.

Ideal for

Teams and workflows that benefit most.

Use this as a starting point, then tailor the implementation to your stack and operators.

Ideal for

AI assistants

Combine WazzAPI’s API, webhook events, and operational tooling to make this workflow production ready.

Ideal for

Lead qualification bots

Combine WazzAPI’s API, webhook events, and operational tooling to make this workflow production ready.

Ideal for

Booking flows

Combine WazzAPI’s API, webhook events, and operational tooling to make this workflow production ready.

Ideal for

Hybrid bot + human teams

Combine WazzAPI’s API, webhook events, and operational tooling to make this workflow production ready.

Related

Explore other use cases.

These nearby workflows are often implemented by the same teams.

Support teams

Customer Support Automation

Turn WhatsApp into a responsive support channel with routing, automations, and escalation paths that reduce ticket backlog.

Read use case
Operational updates

Real-time Business Alerts

Use WhatsApp for high-priority operational alerts when speed and visibility matter more than inbox placement.

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Sales funnels

Dynamic Lead Nurturing

Build a WhatsApp-first lead funnel with personalized follow-ups, timing control, and CRM-friendly workflows.

Read use case

Ready to put this use case into production?

Use WazzAPI to wire the messaging layer quickly, then plug it into your internal systems and workflows.